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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jared Pheffer

June 4, 2026

5  out of  5
rating by Jared Pheffer
"Very easy to work with and very responsive. Thank you Kandice!!"
We responded:
"Thank you Jared for the great review. We are glad to hear that Kandice was easy to work with and responsive to your insurance needs. We appreciate your business!"
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Michael Funk

June 4, 2026

5  out of  5
rating by Michael Funk
"Great experience! Very thorough and quick turn around time."
We responded:
"Thank Michael for your feedback. We are glad to hear you had a great experience with our team at Bill Thyen’s State Farm Insurance Agency. "
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Mark Collins

May 22, 2026

5  out of  5
rating by Mark Collins
"Life insurance work-up was very thorough and professional."
We responded:
"Thank you Mark for the great review. "
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• Cookiechi •

May 22, 2026

5  out of  5
rating by • Cookiechi •
"An awesome Insurance agent who's down to earth and will go the extra mile to get you the exquisite product tailored to your needs."
We responded:
"Thank you so much for the review, we appreciate all of your insurance business that you have with the Bill Thyen State Farm Agency. "
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Eric Single

May 22, 2026

5  out of  5
rating by Eric Single
"I’ve worked with Bill and his team for decades now! Great service, friendly and knowledgable staff. Highly recommend for your next insurance need."
We responded:
"Thank you Eric for your continued trust and support over the decades. We are glad to hear that our service and knowledgeable team have met your expectations. Your recommendation means a lot to us. "
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Adam Murphy

May 20, 2026

5  out of  5
rating by Adam Murphy
"Great customer service excellent coverage and value pricing"
We responded:
"Thank you Adam for your feedback. We are glad to hear you found our customer service, insurance coverage and pricing to your satisfaction. Your support means a lot to us here at the Bill Thyen State Farm Agency. "
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Brock Ashton

May 20, 2026

5  out of  5
rating by Brock Ashton
"Fredy was very helpful, I highly recommend working with him!"
We responded:
"Thank you Brock for your positive feedback! I am glad Fredy was able to help you effectively with your insurance. We appreciate your business."
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ksatriani borda

May 8, 2026

5  out of  5
rating by ksatriani borda
"I got car insurance for the first time a couple months ago and had a great experience with State Farm. Rose was super helpful throughout the whole process. She took the time to explain everything clearly, answered all my questions, and made getting set up really easy and stress-free. She also helped me get a great rate, which I really appreciated"
We responded:
"Thank you Ksatriani for sharing your experience! It's great to hear that Rose was able to assist you effectively and make the process smooth and stress-free. We're glad you found a great rate with us. "
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Melissa Stellman

May 6, 2026

5  out of  5
rating by Melissa Stellman
"My husband and I recently moved here from Raleigh, NC and had a very positive experience with Fredy and Rose when transferring our insurance state-to-state. They helped us to understand the different options for our auto, renters and umbrella policies. They took the time to answer all of our questions. Excellent customer service!"
We responded:
"Thank you, Melissa, for sharing your experience! We're glad Fredy and Rose were able to assist you and your husband with your insurance needs during your move. We appreciate your feedback and look forward to continuing to serve you."
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KD KD

April 5, 2026

5  out of  5
rating by KD KD
"Rosemary Valle was absolutely fantastic to work with. She guided me through every step of the process, providing all the information and quotes I needed to make a confident final decision. She was professional, knowledgeable, and incredibly patient in answering all my questions. What really stood out was her ability to find me a much better deal than her competitors, saving me a significant amount of money. I am very happy with the service I received and highly recommend Rosemary to anyone looking for reliable and trustworthy assistance."
We responded:
"Thank you so much for the great review! We are thrilled to hear that Rose provided such a positive experience. At our State Farm Agency, our goal is to make the process of finding the right auto insurance, home insurance and personal insurance coverage as simple and transparent as possible.

Providing personalized service, competitive rates and trusted guidance is what we strive for every day. Thank you again for trusting our State Farm team for your insurance and financial protection needs, and for recommending Rosemary. "
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Javier Castro

March 24, 2026

5  out of  5
rating by Javier Castro
"They are the best in town at the moment highly recommended
Son lo mejor por el momento en Virginia muy recomendadobe y online tu seguro de Carro o caza"
We responded:
"Gracias Javier!"
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Jonny Alberto Ramirez Del Cid

March 20, 2026

5  out of  5
rating by Jonny Alberto Ramirez Del Cid
"Verdaderamente genial acomparacion de otras agencias ellos tedan una cobertura genial exacta para tus necesidades y aun increíble precio por el momento la mejor la recomiendo."
We responded:
"Thank you Jonny! We appreciate the kind review and we look forward to continuing to help you with your insurance needs. "
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Alisa Pappas

March 19, 2026

5  out of  5
rating by Alisa Pappas
"I recently changed from another State Farm agent to Bill’s office, and everyone has been incredibly helpful and welcoming. Thanks for the great personal service!"
We responded:
"Thank you Alisa, we are looking forward to working with you! "
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Mario Reconco

March 4, 2026

5  out of  5
rating by Mario Reconco
"Estoy demasiado satisfecho con el trabajo que hizo Fredy, me explicó todo de manera muy clara, buscó lo mejor para mí y de una manera muy eficiente y amable, lo recomiendo demasiado porque me ayudó muchísimo, créanme que no perderán su tiempo y ahorrarán mucho, 100% recomendado."
We responded:
"Sr. Mario, muchas gracias por su reseña! Agradecemos sinceramente que se haya tomado el tiempo de compartir su experiencia. Nuestra prioridad es poder brindar explicaciones claras, un servicio eficiente y encontrar las mejores opciones de seguros que se adapten a las necesidades y al presupuesto de cada cliente es siempre. Nos alegra saber que Fredy pudo ayudarle a ahorrar tiempo y dinero. Su recomendación significa mucho para nosotros y estamos siempre disponibles para asistirle con cualquier necesidad de seguros en el futuro."
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B Lowery

February 13, 2026

5  out of  5
rating by B Lowery
"My experience has been exceptional. I want to thank Rose who was outstanding in providing me with exceptional customer service and all the product needs i was looking for. I am grateful and will continue to do business with State Farm and Rose for the conceivable future!"
We responded:
"Thank you for the positive review. We appreciate your insurance business and look forward to working with you. "
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david mcmahon

February 10, 2026

5  out of  5
rating by david mcmahon
"Excellent service and Kandice was very easy to work with."
We responded:
"Thank you David, we appreciate your insurance business!"
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Mario Molina

February 5, 2026

5  out of  5
rating by Mario Molina
"Excellent service, Fredy help me a lot in the process making sure I understand everything."
We responded:
"Thank you Mario for your positive review. Fredy does a great job for us and our clients and we appreciate you recognizing his excellent customer service. "
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Rohit

January 17, 2026

5  out of  5
rating by Rohit
"I had a great experience getting home and auto quotes here. Ms. Rose was incredibly thorough, helpful, and professional throughout the entire process. Highly recommend Bill Thyen’s team if you want top-notch service"
We responded:
"Thank you Rohit for your review of the Bill Thyen State Farm Insurance Agency. We are happy to hear about your positive experience with Rose, she has done an amazing job helping many people like yourself with their insurance needs. We are looking forward to working with you and your family. "
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Scott Deel

January 14, 2026

5  out of  5
rating by Scott Deel
"I’ve been working with Bill for well over 10 years and him and his team are always so responsive!!!!"
We responded:
"Thank you Scott for taking the time to submit a review of our insurance agency. We appreciate your business and have enjoyed working with you all these years. "
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Marcela Irias

January 13, 2026

5  out of  5
rating by Marcela Irias
"State Farm me brindó muy buen servicio y gracias a la señorita Rosmery que me ayudó con lo que yo buscaba me siento muy contenta con el servicio.."
We responded:
"Thank you for the positive review Marcela. Rose is fantastic, we are happy to have her as part of the team here at the Bill Thyen State Farm Insurance Agency. We appreciate your insurance business and look forward to working with you. "
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Robert Hudson

January 12, 2026

5  out of  5
rating by Robert Hudson
"Had an awesome experience, glad to be a part of State Farm."
We responded:
"Thanks for the kind words Robert. We appreciate you trusting us with your auto insurance and we are looking forward to working with you. "
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gab l

December 17, 2025

5  out of  5
rating by gab l
"I got a call from this office and I was able to get my car back insured for a reasonable price that didn’t leave me with nothing. I appreciate this office for taking the time to help me and allow me to make my own plan and not make me feel forced to have one or the other option. Will definitely continue to use them in tue future for auto and eventually renters."
We responded:
"Thank you very much for the positive review of the Bill Thyen State Farm Insurance Agency. We appreciate your business and look forward to working with you. "
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Stumper 00

December 10, 2025

5  out of  5
rating by Stumper 00
"Friendly and accommodating.
Designed an affordable customized a plan to fit my needs."
We responded:
"Thank you very much for the positive review, we are happy to help with your insurance needs!"
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Jennifer Wilson

December 9, 2025

5  out of  5
rating by Jennifer Wilson
"Kandice is amazing to work with! She made the entire process of switching over to State Farm a breeze. She’s knowledgeable, friendly & so attentive. When we had to adjust our auto policy due to a new vehicle, I just sent her a text & she took care of the rest. Made it so easy! Not only is the service fantastic, but she was also able to save us a significant amount of money by switching to State Farm from our previous insurance company. With even better coverage!"
We responded:
"Thank you Jennifer! We are lucky to have Kandice as part of our team here at the Bill Thyen State Farm Agency. She is a tremendous asset and always ready to help our clients with their insurance needs. "
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Paul Campos

December 9, 2025

5  out of  5
rating by Paul Campos
"Kandice rocks! We got a great deal and the service has been excellent! This insurance is the best out there!"
We responded:
"Thanks Paul, Kandice sure is amazing! We appreciate the positive feedback. "