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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dave Truncellito

July 21, 2025

5  out of  5
rating by Dave Truncellito
"Rose was pleasant to work with and did a great job of keeping us focused on saving money. The prices were much lower, for even better coverage than we had from another provider, and the bundle discounts for combining home and auto are fantastic! Many thanks!"
We responded:
"Thank you so much for the kind words! We’re thrilled to hear that Rose was able to provide such a great experience and help you find better coverage at a lower cost. We always aim to make insurance easier and more affordable and it’s great to know the bundle discounts made a real difference. We appreciate your business and look forward to continuing to serve you. "
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Cindra Fuller

July 21, 2025

5  out of  5
rating by Cindra Fuller
"Excellent customer service. So glad to be a part of a wonderful team"
We responded:
"Thank you Cindra! We appreciate your insurance business and are happy to help any way we can. "
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Christina Bouie

July 18, 2025

5  out of  5
rating by Christina Bouie
"I had been with Geico for 15 years and decided it was time to shop around and I’m so glad I did. Kandice at State Farm made the entire process effortless. She was incredibly friendly, knowledgeable, and genuinely cared about making sure my family was protected. Not only did she save me $600 a year on my auto insurance, but she also helped me save another $400 annually on my home insurance. On top of that, she took the time to review my coverage and made sure I had the right protection in place for my loved ones in case something were to happen to me. I highly recommend Kandice, she made switching easy, stress-free, and worthwhile!"
We responded:
"Thank you so much for your kind words about Kandice and the rest of the team at Bill Thyen’s State Farm Insurance Agency. We appreciate your business and are looking forward to working with you. "
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Destiny Smith

July 17, 2025

5  out of  5
rating by Destiny Smith
"They worked fast and officiant to get me a great deal and they were super nice to talk to and easy to work with."
We responded:
"Thank you Destiny for your favorable review. We are looking forward to continuing to provide the best service possible as it relates to all of your insurance needs. Welcome to the State Farm Insurance family. "
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Mike Molina

June 25, 2025

5  out of  5
rating by Mike Molina
"I was shopping online for a better insurance for my vehicles. Both are over 10 years old and most of my claims are caused by the other motorist fault. My insurance carrier raises my premiums everytime and I got to the point that I was paying more insurance than the vehicle's worth. And then came Kandice call. She was courteous and attentive to my needs and predicament. The conversation was simple and straightforward. The transaction was over in less than an hour. I would say that this is a good start for a business relationship. I'm planning to bundle my home insurance sooner. And the best part aside from the wonderful staff is the money I saved by switching to State Farm."
We responded:
"Hello Mike, thank you so much for sharing your experience! We’re thrilled to hear Kandice was able to provide the attentive, honest and efficient customer service you deserved. We’re also excited to hear that you are thinking about bundling your home insurance for even more savings. Welcome to the Bill Thyen State Farm Insurance family and thank you again for trusting us. "
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Elijah Belton

June 23, 2025

5  out of  5
rating by Elijah Belton
"State farm is offered the best service from the company that I've ever known they have very professional the agents or kind sympathetic and very loving. I will recommend highly to anyone to become part of the family. Especially Miss Candice will show me more love and appreciation as if we were family and I guess we are family the State farm family."
We responded:
"Thank you Mr. Belton for your kind words. Kandice is truly a gem and we’re glad she made you feel like part of our State Farm family. We’re here for you anytime you need us. "
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Sukhwinder Darhele

June 14, 2025

5  out of  5
rating by Sukhwinder Darhele
"The Bill Thyen State Farm Agency has quick and nice service. Would recommend!"
We responded:
"Thank you very much Sukhwinder, we appreciate your insurance business. "
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Fernando Arevalo

June 13, 2025

5  out of  5
rating by Fernando Arevalo
"En mi opinion es un excelente seguro para autos lo recomendaría a cualquiera que desea iniciar un nuevo seguro de autos excelente servicio y más."
We responded:
"Thank you Fernando!"
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Ashley Fertig

June 6, 2025

5  out of  5
rating by Ashley Fertig
"So grateful we switched back to State Farm for our insurance needs. Kandice helped us along the way, fully and transparently detailing the process, and answering any and all questions with grace and knowledge. We are so happy with this service and rate. Thank you Mr. Thyen & especially Kandice for your assistance! Highly recommend this agent! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you for the kind words Ashley. I am very happy to hear you had a positive experience with the Bill Thyen State Farm Insurance Agency. We appreciate your insurance business! "
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Robert McClure

June 6, 2025

5  out of  5
rating by Robert McClure
"Kandice saved us so much money over our USAA auto and home policies, and we got better coverage. Bottom line… better coverage, cheaper price, great customer service. Highly recommended!"
We responded:
"Thank you Mr. McClure, we appreciate you choosing the Bill Thyen State Farm Insurance Agency for your home and auto insurance needs. We are lucky to have Kandice on our team. "
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Shadaf Ahmad

May 7, 2025

5  out of  5
rating by Shadaf Ahmad
"Rose at Bill Thyen @ State Farm was awesome to work with! Super friendly and made everything really easy to understand. She helped me get the right coverage without any pressure. Definitely recommend giving her a call if you need insurance!"
We responded:
"Thank you for the kind words Shadaf, we appreciate you brining over your insurance business. "
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Matt Tsun

May 7, 2025

5  out of  5
rating by Matt Tsun
"Bill is great. He kept us very informed when we transitioned from another company and had always been really friendly and available."
We responded:
"Thank you Matt, I appreciate it!"
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Brittany Campos

April 23, 2025

5  out of  5
rating by Brittany Campos
"Kandice was the agent that helped me and she was nothing short of amazing! She not only worked hard to save me money but I felt like she really listened to me and understood exactly what I was looking for and what my family needed. I highly recommend this agency, they have awesome people there and the insurance is great too!"
We responded:
"Thank you Brittany for this great review. I’m glad you had a positive experience with the Bill Thyen State Farm Agency. Kandice is a true asset to our team and we are lucky to have her helping our clients with all of their insurance needs. "
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Diann Growney Harrity

April 14, 2025

5  out of  5
rating by Diann Growney Harrity
"We love working with Bill Then and his staff! They are always happy and very helpful when I need something! They respond in a very timely manner and the results are always positive from this office! I would highly recommend them for any of your State farm issues!"
We responded:
"Thank you very much Diann for the great review. We have enjoyed working with you and your family these last few years on your insurance. "
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Susan Hottle

April 9, 2025

5  out of  5
rating by Susan Hottle
"I have had a policy with State Farm Bill Thyen for over 20years. Great customer service, quick return calls, very friendly and highly reliable. He always goes above and beyond to answer all questions you might have. I couldn’t recommend a better place to go for all insurance needs!!"
We responded:
"Thank you Susan, it has been a pleasure working with you on your insurance. "
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Brian Jennings

April 8, 2025

5  out of  5
rating by Brian Jennings
"I was searching for auto and homeowner’s insurance. Rose was the agent I spoke with to initiate new insurance policies. She was professional and cordial on the phone. She took her time explaining State Farm’s coverage and collecting the information necessary to complete the paperwork. I would recommend the Bill Thyen insurance group without reservation."
We responded:
"Thank you Brian, we sure do appreciate your business and we look forward to continuing to help you with your auto and home insurance. I’m glad you enjoyed your experience with Rose, she really is great!"
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Jake Kamon

April 8, 2025

5  out of  5
rating by Jake Kamon
"Bill is awesome! He worked with me over the course of a year or so as I was contemplating making a change to State Farm for some or all of my insurance. He took an objective approach and laid out all of the options to me on several occasions so that I could make the best decision for my specific needs. No pressure and wasn’t pushing me in one direction or the other. Great experience, highly recommend!"
We responded:
"Thank you Jake for the thoughtful review, we do appreciate it. I am looking forward to working with you and your family on all of your insurance needs. "
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Lauren Finkenthal

April 8, 2025

5  out of  5
rating by Lauren Finkenthal
"My experience with this office has been excellent. The team here – Barb and Rose especially – are consistently willing to go above and beyond to help me understand my insurance options and make the best use of my coverage. They always answer the phone and they always do their best to make things as easy and clear as possible for me. I recently had to file my first ever claim on my auto policy. The support I received from this office made the whole process easier to navigate and I'm very pleased with the final outcome: my car has been fully repaired and my rates haven't changed, since the damage wasn't my fault. I recommend this office to friends when they tell me that they're considering changing their insurance coverage. These folks will take the time and make the effort to offer quality service and they will support you in getting claims resolved favorably. Their rates are also reasonable, so really, what more could you ask?"
We responded:
"Thank you so much for the thoughtful and kind review of our office and your overall claims experience. Barb and Rose truly are the best!! We appreciate your business and looking forward to continuing to with you on your insurance. We sure do appreciate the referrals!"
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Giovanni DAgostino

April 2, 2025

5  out of  5
rating by Giovanni DAgostino
"Great costumer service ! I know Bill for many years excellent . Rose is the person to talk to She is great !"
We responded:
"Thank you Giovanni for the kind review. I can’t believe it’s been 25 years that we’ve been working with you! "
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Robyn Lee

March 26, 2025

5  out of  5
rating by Robyn Lee
"Awesome agents !! Been with them for years !!!"
We responded:
"Thanks Robyn! We’ve enjoyed working with you all these years on your auto and home insurance!"
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Ingrid Hohlfelder

March 14, 2025

5  out of  5
rating by Ingrid Hohlfelder
"As a senior citizen/widow, Bill has been a huge peace of mind for my many, many questions over the years. He is the best."
We responded:
"Thank you Ingrid for the kind review. We have enjoyed working with you on your auto and home insurance!"
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Oscar Alcobendas

March 4, 2025

5  out of  5
rating by Oscar Alcobendas
"I have been a customer of Bill Thyen for just a couple of months. He is always been helpful and suggested insurance products that would benefit me. I highly recommend him. I got auto insurance and rent insurance."
We responded:
"Thanks so much Oscar for the kind words, we are looking forward to continuing to help you with your insurance needs. "
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Monique White

February 16, 2025

5  out of  5
rating by Monique White
"I have been a customer of Bill Thyen for over 15 years. He is always been helpful and suggested insurance products that would benefit me and my family’s needs. I highly recommend him."
We responded:
"Thank you so much for the kind words Monique. We truly appreciate yours and your Mom’s trust in the Bill Thyen State Farm Insurance Agency for the last 15 years! We look forward to continuing to serve your insurance needs in the future. "
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Robert Hudson

February 9, 2025

5  out of  5
rating by Robert Hudson
"Had an awesome experience, glad to be a part of State Farm."
We responded:
"Thanks for the kind words Robert. We appreciate you trusting us with your auto insurance and we are looking forward to working with you. "
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Riley Fitzgerald

February 5, 2025

5  out of  5
rating by Riley Fitzgerald
"I had the pleasure of working with Rose. She made my switch over from one state to another seamless and quick along with answering all my questions efficiently. Would recommend this location to anyone."
We responded:
"Thanks Riley! Rose definitely is amazing. We truly are honored by your positive feedback and we look forward to continuing to provide you with great service. If there is anything else we can do for your insurance needs, just let us know. "